In the evaluation of service-learning process by agency, it asks the participant to answer a series of questions including how many service learners worked at the organization, if students were adequately prepared for the work they did, if the amount of time required of the staff to supervise service learning students outweigh the beneficial aspects of the service provided, if there were any drawbacks to student participation in the program, and the impact of service learner participation on organization. The evaluation also asks questions pertaining to university support of service learning and general information questions.